Lisboa Plaza

Ratings and reviews from Tripadvisor (opens in a new tab)

• D

  Dangary

  Blackburn · 2026-10

  Couples

  Superb

  Great central location, but on a quiet street with little traffic noise. Superb friendly staff and a fantastic choice at breakfast. The hotel itself is beautiful, spotlessly clean with spacious rooms. One of the best hotels we have ever stayed in

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• r

  richardiF2356UR

  Winchester · 2026-11

  Family

  Poor experience

  Not a good experience. Asked for two single beds but given a double. Not good when travelling with 17yo son. Reception unhelpful. To top that shower didn't work. Again rather dismissive attitude. Apparently I should have told them earlier, really ?...unfortunately i'm not physic. Very poor customer service Ok if you like old fashioned and outdated hotels I guess. Far better available.

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• E

  Explore63746479985

  Edinburgh · 2026-10

  Family

  Thoroughly enjoyable stay.

  Great location just off the Avenue de Liberdade and a few minutes walk from the Avenida metro station. Rossio station is just down the road, so you really can get anywhere very easily- the major tourist attractions are walkable , but some of the cobbled streets are a bit uneven underfoot and need care when it's wet. The hotel was great- the staff were friendly and helpful and the service was excellent. There were two really nice guest lounges- one modern, bright and airy, the other more traditional - but both very comfortable. Tea, coffee and water were available any time. There was also a bowl of fresh fruit in the hall, and decanters of ginjinha near the bar - so you could help yourself if you wanted. It would be easy to take advantage of this generous hospitality- but we only saw one person abuse it. The bar also served light meals in the evening, so after a long day sightseeing or a big lunch elsewhere, it was nice to be able to eat in - and on a table set with a cloth,with proper cloth napkins, cutlery and nice china plates. The breakfast buffet was excellent - plenty of choice , laid out nicely, with plates being refreshed regularly. Being able to have breakfast at any time between 7.30 and 11 made long lies an option if needed! Our room on the 3rd floor was very comfortable, the only slight drawback was one of the beds being a bit close to the wardrobe. Our chambermaids Estefania and Marta did a great job- and I'd love to know how to get a bed to look as beautifully made as they did! Heritage Lisboa Plaza is a hotel that has high standards which are impeccably maintained, and I wouldn't hesitate to stay there again or recommend it to others. We felt very much at home and well looked after.

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